Privacy policy
Last updated: 9 November 2026
This policy explains how Robinson Software Ltd (“we”, “us”) handles personal data when you visit this website, contact us, or work with us.
Who we are
Robinson Software Ltd is the controller of the personal data described in this policy. You can reach us at info@robinsonsoftware.ltd.
What we collect
- Correspondence. If you email us, we receive your name, email address and anything you include in your message.
- Business records. If you become a client or supplier, we keep the contact and billing details needed to manage the relationship, issue invoices and meet our accounting obligations.
- AI assistant. If you use the assistant on our home page, the messages you type are sent to our AI inference provider, Groq, to generate a reply. We do not store these conversations, and they are cleared when you leave the page. Please don't enter personal or confidential information.
- Technical data. When you visit this website, our hosting provider processes technical information such as your IP address, browser type and the pages you request, in order to deliver the site and protect it from abuse.
This website has no sign-up or contact forms, does not use advertising or analytics cookies, and does not load third-party tracking scripts. Our hosting provider may set strictly necessary security cookies.
How we use personal data
- To reply to your enquiries and to answer questions you ask the AI assistant.
- To provide our services and manage contracts and invoices.
- To keep this website secure and available.
- To comply with our legal, tax and accounting obligations.
Where data protection law requires a legal basis, we rely on the performance of a contract or steps taken before entering one, our legitimate interests in running our business and responding to enquiries, and compliance with legal obligations.
Who we share it with
We do not sell personal data. We share it only with service providers that help us run our business, such as our website host (Cloudflare), our AI inference provider (Groq) and our email provider, with our accountants and professional advisers, or where we are required to by law. These providers process data on our instructions.
International transfers
Some of our providers process data outside your country. Where the law requires it, we rely on appropriate safeguards for these transfers, such as standard contractual clauses.
How long we keep it
We keep correspondence for as long as needed to deal with your enquiry and any follow-up. We keep business and financial records for the period required by law. Our hosting provider keeps technical logs for a limited period.
Your rights
Depending on where you live, you may have the right to access, correct or delete your personal data, to restrict or object to how we use it, and to receive a copy of it. To make a request, email info@robinsonsoftware.ltd. You also have the right to complain to the data protection authority in your country.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.